Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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We have the tools to fight: Protect yourself and your community from the spread of COVID-19 with the right tools. Make sure you wear your mask, get vaccinated, and find your nearest testing site. Learn more https://tricare.mil/coronavirus

Jan. 19, 2022

COVID-19 Mobile Unit Testing (The Club at Joint Base Andrews)

Testing will be available Mondays, Thursdays and Fridays 11:00 a.m. to 7:00 p.m. and Saturdays and Sundays 9:00 a.m. to 5:00 p.m. on a first-come, first-served basis.

We have the tools to fight: Protect yourself and your community from the spread of COVID-19 with the right tools. Make sure you wear your mask, get vaccinated, and find your nearest testing site. Learn more https://tricare.mil/coronavirus

Jan. 11, 2022

MGMC Drive-Thru COVID-19 Testing Eligibility

Malcolm Grow Medical Clinic is working tirelessly to meet the high demand for testing. The wait time for testing at Joint Base Andrews is approximately 3-4 hours.

Know Before You Visit!

As a network of care with 12 MTFs and 11 DTFs serving over 270K enrollees, active duty service members, and beneficiaries, entering the National Capital Region Network may find it challenging to effectively manage their health care. Therefore, the NCR Market Patient Guidebook was created to optimize the beneficiary experience. You can view the patient guidebook here.
Don't forget to keep your family's information up to date in DEERS!