Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Behavioral Health Optimization Program (BHOP)

Assists individuals in preventing and coping with chronic disease by maintaining healthy habits including regular exercise, balanced diet, stress management, relaxation and tobacco cessation. Services include counselling and biofeedback. Available to active duty, families and retirees. For information on specific classes and programs, please contact the intake office.

Contact Us

Phone

240-612-1202
240-612-1130
240-612-1131

Hours

Monday - Friday
7:30 a.m. - 4:30 p.m.
Hours subject to change in support of federal holidays, designated family days, and training days, held the second and fourth Thursday of each month

Location

1060 W. Perimeter Road, Second Floor
Joint Base Andrews, MD 20762

Don't forget to keep your family's information up to date in DEERS!