Health Services

Urgent & Emergency Care

If you are experiencing an emergency, call 911. To reach Malcolm Grow Medical Clinics and Surgery Center Emergency Care, call 240-857-2333.

Malcolm Grow Medical Clinics and Surgery Center offers the following services:

  • Urgent Care
  • Emergency Care

Urgent Care

Urgent Care services treat non-life-threatening health issues that require immediate attention, such as sprains, the flu, colds, and other common illnesses.

If you’re unsure about whether you need urgent care, contact the Military Health System Nurse Advice Line to speak to a registered nurse. Visit MHSNurseAdviceLine.com for web chat and video chat, or dial 1-800-TRICARE (874-2273).

For urgent care after hours, contact the Military Health System Nurse Advice Line to speak to a registered nurse.

Emergency Care

If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911 immediately or visit Malcolm Grow Medical Clinics and Surgery Center if it's your nearest hospital. Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety. 

Prior authorization is not required. 

What is an emergency?

  • A sudden, unexpected, acute medical condition or the worsening of a condition that poses a threat to life, limb or sight and requires immediate treatment.

Emergency symptoms: 

  • Bleeding that won’t stop.
  • Vomiting or coughing blood, or passing black stools.
  • Severe pain in the chest, upper abdomen or down the arm.
  • Heart stops beating or pulse is very faint.
  • Difficult breathing or the presence of blue lips, face or nail beds.
  • Severe headache such as with nausea, vomiting, fever or dizziness.
  • Injuries from trauma such as from a fall or auto accident.
  • Suicidal or homicidal feelings.
  • Extensive burns, especially where skin is white or charred.
  • Eye injuries such as from acids or other strong solutions.
  • Seizures or convulsion that does not stop.
  • Insect stings when the patient is known to have allergic reactions.
  • Suspected poisoning.
  • Numbness or paralysis on a part of the body.
  • Fever of 103 degrees F or higher.
  • Consciousness is altered or affected.

If you use a civilian emergency room:

  • Notify TRICARE within 24 hours
  • Notify your Primary Care Manager at 1-(888) 999-1212 or through secure messaging
  • Schedule a follow up with your Primary Care Provider after any urgent or emergency care is received

Urgent & Emergency Care FAQs

Contact Us

Phone

Urgent Care
(240) 857-2333

Emergency Care
Call 9-1-1

Nurse Advice Line
1-800-TRICARE (874-2273)

Hours

7:00 a.m. - 7:00 p.m. /7 days per week

Location

Building 1060, First Floor, East Wing

Address

1060 West Perimeter Rd.
Joint Base Andrews MD 20762

Resources

Don't forget to keep your family's information up-to-date in DEERS.