Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Malcolm Grow Medical Clinics and Surgery Center

Contact us for more information.

 

Contact Us

Location: 1060 W. Perimeter Road Joint Base Andrews, Maryland, 20762-6601

Telephone: Appointment Line: 1-888-999-1212

Don't forget to keep your family's information up to date in DEERS!