Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

About Us

Mission and Vision

Mission

Capital Medics, delivering Global, Reliable, Effective, Accessible, and Compassionate Health Care - “Capital Medics delivering Global R.E.A.C.H”

Vision

One Team, Exceptional Service…Unparalleled Care!

Motto

Capital Medics: Ready Team, Reliable Care...Lifeline of National Defense!

Commander’s Priorities

  • Deliver unparalleled care and exceptional customer service
  • Strengthen external and internal partnerships
  • Integrate health care delivery and readiness
Don't forget to keep your family's information up to date in DEERS!