HomeAbout UsContact Us

About Us

Contact Us

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

Malcolm Grow Medical Clinics and Surgery Center is closed on all Federal holidays and designated family days.

Every 2nd Thursday of the month services are limited to the Emergent Care Center.  The nearest Emergent Care Center is located on Joint Base Andrews and is available 7:00 a.m. - 7:00 p.m., 7 days a week. Patients with emergency medical needs after hours will be directed (or transported by ambulance if calling 911) to an emergency department at a nearby hospital. The Military Health System Nurse Advice Line is available 24/7 at MHSNurseAdviceLine.com or 1-800-TRICARE (874-2273) Option 1.

Contact Us

Location

Building 1060, West Perimeter Road,
Joint Base Andrews, NAF Washington,
Maryland 20762

Phone

Hospital Information Line

240-612-1152

COVID Vaccination Information Line

240-612-4866

Email

usaf.jbanafw.316-mdg.mbx.patient-advocate@mail.mil

    Don't forget to keep your family's information up-to-date in DEERS.