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Services are limited to the Emergent Care Center on all federal holidays, designated family days, and the second Thursday of each month.

The Emergent Care Center at Joint Base Andrews is open 7 a.m. – 7 p.m., seven days a week. Patients with after-hours emergency medical needs will be directed (or transported by ambulance if calling 911) to an emergency department at a nearby hospital. The Military Health System Nurse Advice Line is available 24/7 at MHSNurseAdviceLine.com or 1-800-TRICARE (874-2273), option 1.

A
- Acupuncture and Integrative Medicine Center
  Phone
  
  (240) 857-4979
  
  Hours
  
  Monday – Friday
  7:00 a.m. - 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Location
  
  3rd Floor/3D13
  
  Address
  
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  
  Org box
  
  usaf.jbanafw.316-mdg.mbx.bfa-acupuncture@health.mil
- Alcohol and Drug Abuse Prevention and Treatment (ADAPT)
  Phone
  (240) 857-7186
  Hours
  Monday – Friday
  7:30 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month.
  
  Patients are encouraged to utilize emergent care services after duty hours in the event of a crisis. Walk-in services are available to active duty personnel between 0730 and 1600.
  Location
  2nd Floor
  Address
  1058 West Perimeter Rd. Joint Base Andrews MD 20762
- Allergy and Immunization Clinic
  Phone
  240-612-1580 or 240-612-1583
  Hours
  Monday - Friday, 7:30 a.m. – 3:30 p.m.
  Closed daily, 12:00 p.m. - 1:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  2nd Floor/ 2A03
  Address
  1060 West Perimeter Rd.,
  Joint Base Andrews, MD 20762
- Altitude Chamber
  Phone
  240-612-6005
  DSN: 612-6005
- American Red Cross
  Telephone Number(s)
  
  240-857-7315
  240-612-2748
- Appointment Scheduling
  Telephone Number(s)
  (888) 999-1212
  (855) 227-6331
  Hours
  6:30 am – 8:00 pm
  
  To schedule online, log in to the MHS GENESIS Patient Portal
- Audiology
  Phone
  
  (240) 612-1868/1890
  
  Fax
  
  240-612-1508
  
  Hours
  
  Monday – Friday
  7:30 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Location
  
  3rd Floor/3X13
  
  Address
  
  1058 West Perimeter Rd. Joint Base Andrews MD 20762
B
- Banholzer Clinic
  Phone
  
  (240) 612-1143
  
  Fax
  
  301-981-5538
  
  Hours
  
  Monday – Friday
  7:00 a.m. - 4:00 p.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Address
  
  1051 West Perimeter Rd. Joint Base Andrews MD 20762
  
  Location
  
  1st Floor/KB-013
- Behavioral Health Optimization Program (BHOP)
  
  Phone
  888-999-1212 Options 1, 2, 1, 3
  
  Hours
  Monday–Friday
  7:30 a.m. to 4:30 p.m.
  Closures
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  
  2^nd Floor
  
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews, MD 20762
- BLS/CPR/Life Support (Education & Training)
  Phone
  
  (240) 612-1174
  
  Hours
  - Monday – Friday, 7:30 a.m. - 4:30 p.m.
  - In/Outprocessing Daily 8:30 a.m. - 11:00 a.m.
  - Closed daily 11:00 a.m. - 1:00 p.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Address
  
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  
  Location
  
  3rd Floor/3Y01
  
  Org Box
  
  Usaf.jbanafw.316-mdg.mbx.education-training@health.mil
- Bioenvironmental Engineering
  Phone
  
  (240) 857-3380
  
  Hours
  - Monday – Friday, 7:30 a.m. - 4:30 p.m.
  - Closed Tuesdays 1100-1300
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Address
  
  3423 Tennessee Ave, Joint Base Andrews MD 20762
  
  Location
  
  Bldg 3423
  
  Org box
  usaf.jbanafw.316-mdg.mesg.bioenviromental-eng@health.mil
- Base and Operational Medicine Clinic
  Phone
  888-999-1212 (to schedule MHA or PHA)
  Hours
  Monday – Friday
  7:30 a.m. – 4:30p.m.
  Closures
  Closed daily 12:00p.m. – 1:00p.m.
  Closed every Thursday 12:00p.m. – 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor
  Flight Medicine
  Address
  1060 West Perimeter Rd
  Joint Base Andrews, MD 20762
- Beneficiary Counselor and Assistance Coordinator
  Phone
  240-612-2202
  Hours
  Monday–Friday
  7:30 a.m. to 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor/TOPA
  Address
  1060 West Perimeter Road
  Joint Base Andrews MD 20762
C
- Cardiology
  Phone
  
  (240) 612-1610
  (240) 612-1611
  
  Hours
  
  Monday – Friday
  7:30 a.m. to 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Address
  
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  
  Location
  
  3^rd Floor
- Chaplain
  
  Telephone Number(s)
  (301) 981-2111
  
  24/7 Line
  (202) 498-4343
  Hours
  Monday – Friday 0730-1630
  
  Address
  1345 West Perimeter Rd. Joint Base Andrews MD 20762
  Location
  
  Across Jones Building
- COVID-19 Vaccination Site
  Phone
  
  240-612-4866 (Information Only)
  
  Online
  
  Schedule an Appointment
  
  Hours
  Monday-Friday
  7:30 a.m. to 3:30 p.m.
  Closures
  Closed Daily
  12:00 p.m. to 1:00 p.m.
  Note
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  Immunizations Clinic
  1060 West Perimeter Rd., 2nd Floor
  Joint Base Andrews, MD 20762
  Email
  usaf.jbanafw.316-mdg.mbx.covax@mail.mil
  Facebook
  
  Connect with us on Facebook
- Credentials
  Phone
  
  240-612-2462
  240-612-2473
  240-612-2464
  
  Hours
  
  Monday–Friday
  7:30 a.m. to 4:30 p.m.
  
  Closures
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Location
  
  3rd Floor
  
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews, MD 20762
  
  Email
  
  Usaf.jbanafw.316-mdg.mbx.credentials@health.mil
- Case Management
  Phone
  240-857-0203 (Active Duty and Internal Medicine)
  240-612-2472 (Family Medicine and Pediatrics)
  Hours
  Monday – Friday
  7:30 a.m. to 4:30 p.m.
  
  Hours subject to change in support of federal holidays, designated family days, and training days (closing at noon on second and fourth Thursday of each month)
  Location
  Please contact the case management office prior to arrival,
  for information and location of your assigned case manager.
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Chief Experience Officer
  Phone
  (240) 612-2224
  Hours
  - Monday – Friday
  - 7:30 a.m. - 4:30 p.m.
  - Closed daily 12:00 p.m. - 1:00 p.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor/1F26
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  usaf.jbanafw.316-mdg.mbx.patient-advocate@mail.mil
- Chiropractic
  Phone
  (240) 612-1834
  Hours
  - Monday - Thursday
  - 5:30 a.m. - 2:30 p.m.
  - Closed: Fridays
  - Closed daily 11:45 a.m. -12:45 p.m. for lunch
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor/1A26
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Commanders Action Group
  Phone
  (240) 612-0232
  Hours
  - Monday – Friday
  - 7:30 a.m. - 4:30 p.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd floor/3K51
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  Org box
  Usaf.jbanafw.316-mdg.mbx.cag@health.mil
- Cardiopulmonary Clinic
  Phone
  (240) 612-1610 or (240) 612-1611
  Schedule an Appointments
  (888) 999-1212 option 1-1-5
  Fax
  (240) 612-3967
  Hours
  Monday – Friday
  7:30 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/3J03
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  Usaf.jbanafw.316-mdg.mbx.pulmonary-clinic@health.mil
- Customer Service
  Patient Relations
  
  Phone
  
  240-612-2048
  240-612-2224
  
  Hours
  
  Monday – Friday
  7:30 a.m. to 4:30 p.m.
  
  Location
  
  1st Floor (near Outpatient Records)
  1060 West Perimeter Rd
  Joint Base Andrews MD 20762
  
  Email
  
  Email Patient Advocate
  
  BCAC/DCAO
  
  Phone
  
  240-612-2202
  
  Hours
  
  Monday – Friday
  7:30 a.m. to 4:30 p.m.
  
  Location
  
  1st Floor (near Outpatient Records)
  1060 West Perimeter Rd
  Joint Base Andrews MD 20762
  
  Email
  Usaf.jbanafw.316-mdg.mbx.patient-advocate@health.mil
D
- Dental Clinic (Air Force)
  Phone
  (240) 857-5029
  Hours
  Monday – Friday
  7:00 a.m. - 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  Main Dental clinic is co-located on the medical campus at the noted address
  Address
  1065 West Perimeter Rd. Joint Base Andrews MD 20762
  More information
  https://andrews.tricare.mil/Health-Services/Dental
- Dental Clinic (Navy)
  
  Phone
  (240) 612-5027
  (240) 612-5028
  Hours
  Monday – Friday, 7:00 a.m. to 3:30 p.m.
  Closed Daily 12:00 p.m. to 1:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  Location
  
  Oral Surgery is located inside Malcolm Grow Medical Clinic (2^nd Floor)
- Dermatology Clinic
  Phone
  240-612-1540
  Hours
  Monday – Friday, 7:30 a.m. - 3:30 p.m.
  Closed daily, 12:00 p.m. - 1:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Diagnostic Imaging Services (Radiology)
  
  Radiology
  Scheduling Office
  (240) 612-2030
  (240) 612-2029
  Fax
  240-612-3880
  Hours
  Hours subject to change in
  support of Federal holidays, designated daily days, and
  training days held on the 2nd Thursday of the month
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  Location
  
  1^st Floor
  
  For additional information
  
  Visit our Diagnostic Imaging Services page
- Disease Management
  
  Phone
  Family Health
  (240) 612-2475
  
  Internal Medicine
  (240) 612-1371
  Hours
  Monday – Friday 0730-1630
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  Location
  
  2^nd Floor/3^rd Floor
- Dietician
  
  Phone
  Family Health
  (240) 612-2678
  
  Internal Medicine
  (240) 612-2703
  Hours
  Monday – Friday
  7:30 a.m. to 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  Location
  
  2^nd Floor/3^rd Floor
E
- Ear, Nose and Throat
  Phone
  (240) 612-1660
  Schedule an Appointment
  888-999-1212 or 855-227-6331
  Fax
  240-612-2982
  Hours
  Monday – Friday
  7:00 a.m. to 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  2nd Floor
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  
  More information
  https://andrews.tricare.mil/Health-Services/Specialty-Care/Ear-Nose-and-Throat
- Exceptional Family Member Program
  Phone
  (240) 857-1464
  Fax
  (240) 857-4748
  Hours
  Monday - Friday
  7:30 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor Room 1F36
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  Usaf.jbanafw.316-mdg.mbx.efmpm@health.mil
  
  More information
  https://andrews.tricare.mil/Patient-Resources/Exceptional-Family-Member-Program-EFMP
- Education & Training
  Phone
  
  (240) 612-1176
  
  Hours
  Monday – Friday,
  8:30 a.m. to 11:00 a.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Location
  
  3rd Floor/3Y01
  
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  
  Org Box
  Usaf.jbanafw.316-mdg.mbx.education-training@health.mil
- EMT Coordinator (Education & Training)
  Phone
  (240) 612-1171
  Hours
  Monday – Friday
  83:0 a.m. to 11:00 a.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/3Y01
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  Org Box
  Usaf.jbanafw.316-mdg.mbx.education-training@health.mil
- Emergent Care Center
  Phone
  (240) 857-2333
  Hours
  7:00 a.m. - 7:00 p.m. / 7 days per week
  Location
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  More information
  https://andrews.tricare.mil/Health-Services/Urgent-Emergency-Care
- En Route Patient Staging Facility
  Phone
  (240) 612-2539
  Hours
  24 hours/7 days per week
  Location
  Loading Dock Entrance
  Address
  1051 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  Usaf.jbanafw.316-mdg.mbx.asf@health.mil
F
- Family Advocacy
  Phone
  240-857-9680
  After Hours
  301-228-0475 (available 4:30 p.m. to 7:30 a.m.)
  Hours
  Monday–Friday
  7:30 a.m. to 4:30 p.m.
  Closures
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1191 Menoher Dr
  Joint Base Andrews, MD 20762
- Family Health Clinic (Non-Active Duty)
  Phone
  
  Schedule an Appointment
  
  888-999-1212, Options 1-2-1-3
  855-227-6331
  TOL Patient Portal
  
  Fax
  
  240-612-3888
  
  Hours
  
  Monday–Friday
  7:00 a.m. to 4:30 p.m.
  
  Closures
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Location
  
  2nd Floor
  
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Flight and Operational Medicine Clinic (Active Duty Flyers)
  Phone
  240) 612-1757
  Hours
  - Monday – Friday, 7:30 a.m. - 4:30 p.m.
  - Sick Call/Return to Fly, 7:00 a.m. - 7:30 a.m. Closed daily 12:00 p.m. - 1:00 p.m.
  - Closed daily 12:00 a.m. - 1:00 p.m.
  - Closed every Thursday from 12:00 p.m. - 4:30 p.m. for training/meetings
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  Usaf.jbanafw.316-mdg.mbx.omrs-fly-pha@health.mil
- Flight Medicine (Navy)
  Phone
  240-612-7772
  Hours
  Monday – Friday
  7:00 a.m. to 4:00 p.m.
  Location
  3rd Floor
  Address
  1060 West Perimeter Road
  Joint Base Andrews MD 20762
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
- Fisher House
  Phone
  301-981-1243
  Location
  1076 West Perimeter Rd. Joint Base Andrews MD 20762
G
- General Surgery
  
  More information
  https://andrews.tricare.mil/He
  Phone
  (240) 612-1650
  Schedule an Appointments
  888-999-1212 or 855-227-6331
  Fax
  240-612-2982
  Hours
  Monday – Friday
  8:00 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  2nd Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762alth-Services/Hospital-Care-Surgery/General-Surgery
- Group Practice Management Team
  Phone
  (240) 612-1397
  Hours
  Monday – Friday
  7:30 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  2nd Floor/Room 2C01 and 2C38
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  Org box
  Usaf.jbanafw.316-mdg.mbx.gpm@health.mil
- GME Manager/TAA Manager (Education & Training)
  Phone
  (240) 612-1183
  Hours
  - Monday – Friday, 7:30 a.m. - 4:30 p.m.
  - In/Outprocessing Daily, 8:30 a.m. - 11:00 a.m.
  - Closed daily 11:00 a.m. - 1:00 p.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/3Y01
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  
  Org Box
  Usaf.jbanafw.316-mdg.mbx.education-training@health.mil
- Gastroenterology Clinic
  Phone
  240-612-1560
  Hours
  Monday – Friday
  7:00 a.m. - 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/3A23
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  usaf.jbanafw.316-mdg.mbx.gastro-referrals@mail.mil
H
- HIPAA Officer
  Phone
  240-857-8397
  Hours
  Monday–Friday
  7:30 a.m. to 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor/TOPA
  Address
  1060 West Perimeter Road
  Joint Base Andrews MD 20762
I
- Internal Medicine
  Phone
  
  240-612-1384
  240-612-1364
  
  Schedule an Appointment
  
  888-999-1212
  855-227-6331
  
  Fax
  
  240-612-1347
  
  Hours
  
  Monday–Friday
  8:00 a.m. to 4:00 p.m.
  
  Closures
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Location
  
  3rd Floor/3H01
  
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Immunizations
  Phone
  240-612-1580 or 240-612-1583
  Fax
  240-612-3798
  Hour
  Monday–Friday
  7:30 a.m. to 3:30 p.m.
  
  Closed 12:00 p.m. to 1:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Information desk
  Phone
  240-612-1152
  Hours
  Monday – Friday
  7:30 am-430pm
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor
  Address
  1060 West Perimeter Road
  Joint Base Andrews MD 20762
L
- Laboratory
  Phone
  240-612-1496 or 240-612-1501
  Fax
  240-612-3798
  Hours
  Monday–Friday
  7:30 a.m. to 4:30 p.m.
  Location
  1st Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
M
- Malcolm Grow Medical Clinics and Surgery Center
  Telephone Number(s)
  
  240-612-4866 DSN: 612-4866
  240-612-1031 DSN: 612-1031
  240-612-1152 DSN: 612-1152
  
  Hours
  
  0730-1630
  
  Location
  
  1060 West Perimeter Rd
  Joint Base Andrews NAF Maryland 20762
- Mental Health
  Phone
  240-857-7186
  Appointment Line
  For screening purposes, the appointment line cannot be used to schedule an appointment with Mental Health. The member must contact the Mental Health Clinic to schedule an appointment.
  Fax
  240-857-8367
  Hours
  Monday – Friday
  7:30 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month.
  
  Patients are encouraged to utilize emergent care services after duty hours in the event of a crisis. Walk-in services are available to active duty personnel between 0730 and 1600.
  Location
  2nd Floor
  Address
  1058 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Medical Information Systems
  Phone
  (240) 612-6666 or 800-600-9332
  Hours (Help Desk)
  Monday – Friday
  7:30 a.m. - 11:30 a.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/3J39
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  Usaf.jbanafw.316-mdg.mbx.helpdesk@health.mil
- Medical Management
  Phone
  240-612-2479
  240-857-8434
  Hours
  Monday – Friday
  7:30 a.m. – 4:30 p.m.
  
  Hours subject to change in support of federal holidays, designated family days, and training days; closed at noon on second and fourth Thursday of each month
  Location
  1st Floor/1F06 & 1F07
  Address
  1060 W. Perimeter Road
  Joint Base Andrews, MD 20762
- Medical Standards Management Element
  MSME
  
  Hours
  Monday – Friday
  7:30 a.m. – 4:30p.m.
  Closures
  Closed daily 12:00p.m. – 1:00p.m.
  Closed every Thursday 12:00p.m. – 4:30 p.m.
  Location
  3rd Floor
  Flight Medicine
  Address
  1060 West Perimeter Rd
  Joint Base Andrews, MD 20762
  Email
  Email MSME
  
  SHPE
  
  Phone
  
  240-612-0241
  
  Hours
  Monday – Friday
  7:30 a.m. – 4:30p.m.
  Closures
  Closed daily 12:00p.m. – 1:00p.m.
  Closed every Thursday 12:00p.m. – 4:30 p.m.
  Location
  3rd Floor
  Flight Medicine
  Address
  1060 West Perimeter Rd
  Joint Base Andrews, MD 20762
  Email
  Email SHPE
  
  MEB
  
  Hours
  Monday – Friday
  7:30 a.m. – 4:30p.m.
  Location
  1st Floor
  TOPA
  Address
  1060 West Perimeter Rd
  Joint Base Andrews, MD 20762
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Email
  Email MEB
- Medical Training Program Administrator (Education & Training)
  Phone
  (240) 612-1182
  Hours
  - Monday – Friday, 7:30 a.m. - 4:30 p.m.
  - In/Outprocessing Daily 8:30 a.m. - 11:00 a.m.
  - Closed daily 1100-1300
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/3Y01
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org Box
  Usaf.jbanafw.316-mdg.mbx.education-training@health.mil
- Medical Readiness Office
  Phone
  (240) 612-2354
  Hours
  Monday – Friday, 7:30 a.m. - 4:30 p.m.
  Closed daily 12:00 p.m. - 1:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor/1C05
  Address
  1058 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Medical Records
  Phone
  (240) 857-8538
  Fax
  (240) 857-0089
  Hours
  Monday-Friday 8:00 a.m. – 4:00 p.m.
  Closed daily 12:00 p.m. – 1:00 p.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  Location
  1st Floor, F-Wing
  Email
  Usaf.jbanafw.316-mdg.mbx.topa@health.mil
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month.
- Medical Standards and Medical Evaluation
  Phone
  (240) 612-1752 or (240) 612-1063
  Hours
  Monday – Friday, 7:30 a.m. to 4:30 p.m.
  Closed every Thursday from 12:00 p.m. to 4:30 p.m. for training/meetings
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  - Physical profiles: usaf.jbanafw.316-mdg.mbx.omrs-fhm-dlc-account@health.mil
  - Retiring or separating: Usaf.jbanafw.316-mdg.mbx.omrs-shpe@health.mil
  - Medical clearance: Usaf.jbanafw.316-mdg.mbx.omrs-msme@health.mil
- Military Crisis Line
  Phone
  1-800-273-8255, Option 1
- Military and Family Lift Counselor (MFLC)
  Phone
  301-981-7087
- Medical Logistics
  Facility Management – Customer Service
  
  Phone
  240-612-2428
  
  Location:
  1st Floor/1C
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
- Military One Source
  Phone
  1-800-342-9647
N
- Nurse Advice Line (NAL)
  Nurse Advice Line (NAL)
  
  1-800-TRICARE (874-2273), Option 1
- Non-Privileged Credentialing (Education & Training)
  Phone
  240 612-1156
  Hours
  - Monday – Friday, 7:30 a.m. - 4:30 p.m.
  - In/Outprocessing Daily, 8:30 a.m. - 11:00 p.m.
  - Closed daily 11:00 a.m. - 1:00 p.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/3Y01
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org Box
  Usaf.jbanafw.316-mdg.mbx.education-training@health.mil
- Nutritional Medicine
  Phone
  (240) 612-1116
  Hours
  7:30 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  Between Banholzer and ERPSF
  Address
  1051 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Nutrition/BALA
  Phone
  (240) 612-2703
  Fax
  240-612-1347
  Hours
  7:30 a.m. – 3:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/Rm 3H03 Internal Medicine Clinic
  Address
  1060 W Perimeter Rd,
  Joint Base Andrews, MD 20762
O
- Occupational Therapy
  Phone
  240-612-1839
  Hours
  Monday – Friday, 7:30 a.m. - 4:30 p.m.
  Closed daily 11:45 a.m. - 12:45 a.m. for lunch
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor/1A26
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Ophthalmology Clinic
  Phone
  
  Schedule an Appointment
  
  888-999-1212 or 855-227-6331
  
  Front Desk
  240-612-1730
  Hours
  Monday – Friday
  7:00 a.m. to 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  2nd Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  More information
  https://andrews.tricare.mil/Health-Services/Vision/Warfighter-Eye-Center-Refractive-Surgery-and-Ophthalmology
- Optometry Clinic
  Joint Base Andrews Optometry Clinic only see active duty patients
  
  Phone
  240-612-1800
  Schedule an Appointments
  888-999-1212, Option 1,1,1,5 or 855-227-6331
  Hours
  Monday – Friday
  7:00 a.m. - 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/3B17
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Oral Surgery (Air Force)
  Phone
  240-612-3900
  Hours
  Monday – Friday, 7:30 a.m. - 4:00 p.m.
  Closed daily 11:30 a.m. - 12:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  2nd Floor/2H02
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  Usaf.jbanafw.316-mdg.list.oral-surgery@health.mil
  More information
  https://andrews.tricare.mil/Health-Services/Dental
- Orthopedics
  Phone
  (240) 612-1700
  Schedule an Appointments
  888-999-1212 or 855-227-6331
  Fax
  240-612-2978
  Hours
  Monday – Friday
  7:30 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  
  1st Floor
  
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  
  More information
  
  https://andrews.tricare.mil/Health-Services/Specialty-Care/Orthopedics
- Otolaryngology (ENT) Clinic
  Phone
  (240) 612-1660
  Schedule an Appointments
  888-999-1212 or 855-227-6331
  Fax
  240-612-2982
  Hours
  Monday – Friday
  7:00 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  2nd Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  More information
  https://andrews.tricare.mil/Health-Services/Specialty-Care/Ear-Nose-and-Throat
- Other Military Treatment Facilities
  Bolling Clinic
  
  Phone
  202-641-0137
  Site: Anacostia Bolling
  Walter Reed National Military Medical Center
  
  Phone
  
  301-295-4000
  Site: Walter Reed Hospital
  
  Fort Belvoir Community Hospital
  
  Phone 571-231-3224
  Site: Fort Belvoir Hospital
  
  Kimbrough Ambulatory Care Center
  
  301-677-8800
  Site: Kimbrough Air Force Base
P
- Patient Administration
  Telephone Number(s)
  
  (240) 857-8538
  
  Hours
  
  Monday-Friday 8:00 a.m. – 4:00 p.m.
  Closed daily 12:00 p.m. – 1:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Address
  
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  
  Location
  
  1st Floor, F-Wing
  
  Email
  
  Usaf.jbanafw.316-mdg.mbx.topa@health.mil
  
  Additional Information
  
  After Hours drop box available for records requests
  Access your health record online, log in to the MHS GENESIS Patient Portal
- Physical Medicine
  Telephone Number(s)
  
  PT/OT: 240-612-1839 or 240-612-1843
  DSN: 612-1839 or 612-1843
  Chiropractor: 240-612-1834
  DSN: 612-1834
- Pharmacy
  Pharmacy (Main)
  
  Phone
  888-999-1212, Option 1-2-3-2-2
  Available 7:30 a.m.–3:00 p.m.
  Hours
  
  Medication Pick-Up
  
  Monday–Friday
  7:30 a.m.–5:00 p.m.
  
  Activation by Phone
  
  Monday–Friday
  7:30 a.m.–3:00 p.m.
  
  Activation by Kiosk or Q-Anywhere
  
  Monday–Friday
  7:30 a.m.–4:00 p.m.
  
  Exceptions and Closures
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Location
  1st Floor
  Pharmacy (Refill)
  
  Phone
  800-377-1723
  Hours
  Monday–Friday
  8:00 a.m.–5:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated daily days, and training days held on the 2nd Thursday of the month
  Address
  1811 G Street
  Joint Base Andrews MD 20762
  Location
  Inside the Base Exchange
  For additional information
  Visit our Pharmacy page
- Patient Advocate
  Phone
  240-612-2048
  Hours
  Monday – Friday, 7:30 a.m. - 4:30 p.m.
  Closed daily 11:00 a.m. - 12:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor/1F25
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  Usaf.jbanafw.316-mdg.mbx.patient-advocate@health.mil
- Pediatrics Clinic
  Phone
  
  Appointments
  
  888-999-1212 or 855-227-6331
  
  Front Desk
  
  240-612-1140
  
  Hours
  
  Monday–Friday
  7:30 a.m. to 4:30 p.m.
  
  Closures
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Location
  
  2nd Floor/2A25.1
  
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews, MD 20762
- Pentagon Flight Medicine Clinic
  Phone
  (703) 697-3255
  Fax
  (703) 614-1663
  Hours
  Monday – Friday
  7:00 a.m. - 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  4th floor/A870
  Address
  The Pentagon Washington, DC 22202
  Org box
  Usaf.pentagon.316-mdg.mbx.flight-med-clinic@health.mil
- Podiatry
  Phone
  (240) 612-1700
  Schedule an Appointments
  888-999-1212 or 855-227-6331
  Fax
  240-612-2978
  Hours
  Monday – Friday
  7:30 a.m. - 4:30 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  More information
  https://andrews.tricare.mil/Health-Services/Specialty-Care/Podiatry
- Public Health
  Phone
  
  240-612-1868
  240-612-1890
  
  Fax
  
  240-612-1508
  
  Hours
  
  Monday–Wednesday
  7:30 a.m. to 4:30 p.m.
  
  Thursday
  7:30 a.m. to 1:00 p.m.
  
  Friday
  7:30 a.m. to 3:30 p.m.
  
  Location
  
  3rd Floor/3X13
  
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Email
  
  Community Health Org box
  
  Usaf.jbanafw.316-mdg.mbx.community-health@health.mil
  
  Force Health Org box
  
  Usaf.jbanafw.316-mdg.mbx.force-health-mgmt@health.mil
R
- Refractive Surgery
  Phone
  (240) 612-1730
  Fax
  240-612-2982
  Hours
  Monday – Friday
  7:00 a.m. - 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  Usaf.jbanafw.316-mdg.mbx.wfec-andrews@health.mil
  More information
  https://andrews.tricare.mil/Health-Services/Vision/Warfighter-Eye-Center-Refractive-Surgery-and-Ophthalmology
- Release of Information
  Phone
  (240) 857-5614
  Fax
  (240) 857-8631
  Hours
  Monday-Friday 8:00 a.m. – 4:00 p.m.
  Closed daily 12:00 p.m. – 1:00 p.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  Location
  1st Floor, F-Wing
  Email
  Usaf.jbanafw.316-mdg.mbx.topa@health.mil
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
- Resource Management Department
  Uniformed Business Office (MAC/TPC/MSA)
  240-857-8187
  Civilian Personnel
  240-857-3317
  Data Quality
  240-857-3311
  Manpower
  240-857-8489
  Defense Travel System
  240-857-8489
  DMHRSi
  
  Phone
  240-857-6046
  Hours
  Monday–Friday
  8:00 a.m.to 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor/TOPA
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  
  Org Box
  Usaf.jbanafw.316-mdg.mbx.mdss-rmo@health.mil
- Referral Management
  Phone
  888-999-1212, Options 1-3-1
  Hours
  Monday–Friday
  7:30 a.m. to 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  1st Floor/TOPA
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
S
- Simulation Lab (Education & Training)
  Phone
  (240) 612-1181
  Hours
  - Monday – Friday, 7:30 a.m. - 4:30 p.m.
  - In/Outprocessing Daily 8:30 a.m. - 11:00 p.m.
  - Closed daily 11:00 a.m. - 1:00 p.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/3Y01
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org Box
  Usaf.jbanafw.316-mbx.education-training@health.mil
- Separation Health and Physical Exam (SHPE)
  Phone
  (240) 612-0241
  Hours
  - Monday – Friday 7:30 a.m. - 4:30 p.m.
  Closures
  Closed Daily
  12:00 p.m. to 1:00 p.m. and every Thursday from 12:00 p.m. to 4:30 p.m. for training/meetings
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  Org box
  - Physical profiles: usaf.jbanafw.316-mdg.mbx.omrs-fhm-dlc-account@health.mil
  - Retiring or separating: Usaf.jbanafw.316-mdg.mbx.omrs-shpe@health.mil
  - Medical clearance: Usaf.jbanafw.316-mdg.mbx.omrs-msme@health.mil
T
- TRICARE East
  Eligibility and Benefits
  
  Telephone Number(s)
  (800) 444-5445
  Website
  Humana Military
U
- Unit Training Manager (Education & Training)
  Phone
  (240) 612-1179 or (240 612-1177
  Hours
  - Monday – Friday, 7:30 a.m. - 4:30 p.m.
  - In/Outprocessing Daily 8:30 a.m. - 11:00 a.m.
  - Closed daily 11:00 a.m. - 1:00 p.m.
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  3rd Floor/3Y01
  Address
  1060 West Perimeter Rd. Joint Base Andrews MD 20762
  Org Box
  Usaf.jbanafw.316-mbx.education-training@health.mil
- Urology
  Phone
  240-612-2498
  Schedule an Appointment
  888-999-1212 or 855-227-6331
  Fax
  
  240-612-2982
  
  Hours
  
  Monday – Friday
  8:30 a.m. to 3:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Location
  
  2nd Floor
  
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
  
  More information
  
  https://andrews.tricare.mil/Health-Services/Specialty-Care/Urology
- Utilization Management
  Phone
  (240) 612-2445 or (240)-612-2478
  Fax
  240-857-4748
  Hours
  7:30 a.m. - 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  Room 1F17
  Address
  1060 W Perimeter Road,
  Joint Base Andrews, MD 20762
W
- Women's Health
  Phone
  240-612-1400
  Fax
  240-612-1199
  Hours
  Monday – Friday
  7:30 a.m. - 4:00 p.m.
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  Location
  2nd Floor/2D27
  Address
  1060 West Perimeter Rd.
  Joint Base Andrews MD 20762
- Warrior Operational Medicine Clinic (Non-Flyer)
  Phone
  
  888-999-1212, Options 1-2-1-1
  855-227-6331
  TOL Patient Portal
  
  Physical Therapy Referral
  
  240-612-1811
  
  Fax
  
  240-612-3888
  
  Hours
  
  Monday–Friday
  7:30 a.m. to 4:30 p.m.
  
  Sick Call
  
  7:00 a.m. to 7:30 a.m.
  Must Check-in before 7:30 a.m.
  
  Closures
  
  Hours subject to change in support of Federal holidays, designated family days, and training days held on the 2nd Thursday of the month
  
  Location
  
  2nd Floor
  
  Address
  
  1060 West Perimeter Rd.
  Joint Base Andrews, MD 20762

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About Us

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Services are limited to the Emergent Care Center on all federal holidays, designated family days, and the second Thursday of each month.

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Usaf.jbanafw.316-mdg.mbx.efmpm@health.mil