Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Public Health

We support TRICARE beneficiaries through our Force Health Management and Community Health sections.

Force Health Management

Services Provided

  • Deployment Medicine
  • Occupational Health
  • Hearing Conservation

Community Health

Services Provided

  • Communicable Disease Surveillance
  • Entomology
  • Food Protection

Contact Us

Phone

240-612-1868
240-612-1890
Fax
240-612-1508

Email

Community Health Org Box

dha.jbanafw.andrews-med-grp.mbx.community-health@health.mil

Force Health Org Box

dha.jbanafw.andrews-med-grp.mbx.force-health-mgmt@health.mil

Hours

Monday-Wednesday
7:30 a.m. to 4:30 p.m.
Thursday
7:30 a.m. to 1 p.m.
Friday
7:30 a.m. to 3:30 p.m.

Hours subject to change in support of federal holidays, designated family days, and training days, held the second and fourth Thursday of each month

Location
1060 W. Perimeter Road, Third Floor
Joint Base Andrews, MD 20762
Don't forget to keep your family's information up to date in DEERS!